About Us

Voice Logger

Voice Logger / Tele-Conversation Recording System

  • Do you deal with clients over the telephone?
  • Do you handle critical information or required verification over phone?
  • Is customer service important to you?
  • Do you strive to handle all queries efficiently?
  • Are there legal, financial or training aspects to your business?

If you've answered 'Yes' to any of these questions, you need to know about our V-Logger the affordable and effective telephone voice logging and conversation recording system. Records your all incoming & outgoing phone conversation from a wide range of network configurations, PSTN, TDM, GSM, CDMA and VoIP telephony environments, and across any number of locations.

Whatever the industry, whatever the application, whatever the recording challenge V-Logger has the functionality, resilience, and connectivity that your business needs. What's more, it can grow in size and capability to meet your future needs.

This Advanced voice recorder stores all (or a selection of) the telephone conversations made. These voice recordings are enriched with CLI / DDI number information and other Call Details Records.

The outstanding product can be connected easily and fully transparently to the Co lines of any PABX using a T-Splitter. Internal digital extension lines of all major PABX systems are supported as well.

V-Logger is highly applicable everywhere. From public safety and government agencies, financial institutions to any other industries, corporate can deploy V-Logger to manage the quality of their employees and verify critical information. Whether your need is real time quality recording, performance evaluation or agent monitoring, on other solution can give your organization more value. A number of reasons why to choose long term voice recording:

  • Security and event reconstruction
  • Verify critical information
  • Ensures regulatory compliance assurance
  • Quality and efficiency improvements
  • Record verbal agreements and written notes
  • Follow-up information; prevent disputes

Such application areas are:

  • Call Centre
  • Fire and Police Department
  • Brokers
  • Legal Professions
  • Insurance Agencies
  • Hotels and Hospitals
  • Bank and Financial Institute
  • Railways
  • Educational Institute and many more
  • Leasing Agencies

Features:

  • Capacity from 2 ports to Multiple E1 / PRI
  • P, Analog & Digital PBX line interface
  • Remote playback via LAN, Web or Internet
  • Convert to Wave file
  • Backup to external HDD/CD/DVD or FTP Server
  • GUI interface for easy access of any module
  • Real time monitoring
  • Daily Auto Backup