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Voice Communication -> Communication Platforms

Unified communications solutions are well established in corporate contact centers, enabling greater productivity, enhanced customer satisfaction and lower costs.

Effective solutions can help businesses manage traditional telephony, IP voice, messaging, email, conferencing and other communications technologies, across multiple channels from the desktop to the smartphone.

Now small and medium-sized businesses (SMBs) are increasingly eager to reap the same benefits of a single solution for managing all customer communications.

This white paper looks at the challenges for SMBs and offers advice on how to choose a unified communications solution that is right for their business; across consideration issues such as ease of use, pricing, functionality and ease of integration with other systems.

Voice Communication -> Communication Platforms -> SMB / SME Solutions -> NEC SL1000 KTS

Unified communications solutions are well established in corporate contact centers, enabling greater productivity, enhanced customer satisfaction and lower costs.

Effective solutions can help businesses manage traditional telephony, IP voice, messaging, email, conferencing and other communications technologies, across multiple channels from the desktop to the smartphone.

Now small and medium-sized businesses (SMBs) are increasingly eager to reap the same benefits of a single solution for managing all customer communications.

This white paper looks at the challenges for SMBs and offers advice on how to choose a unified communications solution that is right for their business; across consideration issues such as ease of use, pricing, functionality and ease of integration with other systems.

SL1000 KTS (Up to 128 Users)

SL1000 is a smart and intelligent telecommunication system that accommodates immediate and emerging business requirements of the small and medium enterprises (SMEs), small offices and home offices (SOHOs). The scalable and flexible architecture are designed to effectively and cost-efficiently meet the increasing needs of growing SMEs / SOHOs segment.

Suitability: Home / SMEs / Small Office (2 to 100 User)

Unique Features

  • Dual Forking / Mobility: Enables to answer incoming calls at both extension or Mobile Phone. (Both terminals shall ring)
  • InMail: Embeded Voice Mail (2-8 Port / 15-40 Hour)
  • Room Monitoring from outside (DISA) via Speaker Telephone (Voice Only)
  • Support ISDN-2 / ISDN-10/ ISDN-30
  • Support Caller-ID (Standard)
  • Built-In 1ch auto-attendant (Standard)
  • Hybrid Extension (Digital or Analog)
  • Support VoIP – Trunks & Terminals
Number of KSU 1 KSU 2 KSU 3 KSU 4 KSU
Maximum Capacity 32 64 96 128
Multi-Line Terminal 24 48 72 96
Analog Terminal 32 64 96 128
IP Terminal 16 16 16 16
Analog Trunk 16 32 48 48
BRI Trunk (ISDN-2) 12 24 36 36
PRI Trunk (ISDN-10/30) 30 60 90 90
IP Trunk (SIP) 16 16 16 16


Voice Communication -> Communication Platforms -> SMB / SME Solutions -> NEC UNIVERGE SV9100


UNIVERGE SV9100 (Up to 512 Users)


The ultimate in Unified Communications

The UNIVERGE SV9100 is a unique IP communication solution for any small and/or medium businesses today—whether you are 5, 25 or up to 500 employees…just getting started or already established…have a single office, a home office or multiple stores/sites. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform. SV8100 unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone—using wired, wireless or broadband connections.

Suitability: SMEs / Global Office / Contact Centre / Wireless

Capacity: Up to 512 Port

Netlink: Up to 16 Sites

Unique features:

  • Conference Bridge (Blade Type)
  • 32 party Conference
  • Mobility Access (Mobile Integration)
  • InMail with Live Recording
  • UM8000 Unify Messaging (Blade Type)
  • Hybrid System (VoIP & TDM)

Unique Feature

Voice Communication -> Communication Platforms -> Enterprise Solutions -> NEC UNIVERGE SV9300


UNIVERGE SV9300 (Up to 1124 Users)


The ultimate in Unified Communications

UNIVERGE® SV9300 from NEC delivers the promise of UNIVERGE®360 by enabling your executives, knowledge workers, contact center agents, operators and both mobile and remote workers to effectively communicate with each other and customers, channels, suppliers and business partners. It enables you to take a unified approach to all the ways your organization communicates; externally and internally, desktop-to-desktop, by phone, e-mail, fax, wireless, instant messaging or chat via your website.

Suitability: SMEs / Global Office / Contact Centre / Wireless

Capacity: Up to 1124 Ports

Netlink: Up to 46 Sites

Unique features:

  • Conference Bridge (Blade Type)
  • Up to 32 party Conference
  • Mobility Access (Mobile Integration)
  • UM8000 Unify Messaging (Blade Type)
  • Hybrid System (VoIP & TDM)

System Capacity:
Unique Features


Voice Communication -> Communication Platforms -> Enterprise Solutions -> NEC UNIVERGE SV9500

UNIVERGE SV9500 (Up to 20,000 Users)


The ultimate in Unified Communications

NEC’s UNIVERGE SV9500 Communications Server is the optimal product for a pure IP or converged hybrid network. It was developed to fully satisfy the communication needs of the enterprise and is an integral part of NEC’s UNIVERGE®360 approach to empower your business and to make your network a more productive asset.

The flexible SV8500 supports a powerful set of open standards for interoperability and provides a cost-effective means of leveraging your organization’s existing investments. Even though it is designed to be a part of a pure IP architecture, the SV8500 can accommodate pre-existing traditional systems and support solutions that use either centralized or distributed conferencing and trunking equipment. The SV8500 serves as the foundation upon which a robust IP telephony solution can be built. It is the next step on the evolutionary path of the SV7000 and the NEAX 2400 systems, and it can be incorporated into networks that contain either one or both of these products. Suitability: SMEs / Global Office / Contact Centre / Wireless

Suitability: SMEs / Global Office / Contact Centre / Wireless

Capacity: Up to 20,000 Ports

Redundancy: CPU / Switching / Power Supply

Unique features:

  • Full Redundancy (CPU / Switching / Power)
  • Up to 32 party Conference
  • Mobility Access (Mobile Integration)
Unique Features

Downloads

NEC SL1000 Brochure  | Data sheet

UNIVERGE SV9100 Brochure  | Data sheet

UNIVERGE SV9300 Brochure  | Data sheet

UNIVERGE SV9500 Brochure  | Data sheet

UNIVERGE Terminals Brochure